{"version":"1.0","provider_name":"Synclo Helpdesk","provider_url":"https:\/\/synclo.com\/help","author_name":"admin","author_url":"https:\/\/synclo.com\/help\/author\/admin\/","title":"How to Configure Round Robin Assignment - Synclo Helpdesk","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"w7bXJuxZPB\"><a href=\"https:\/\/synclo.com\/help\/helpdesk\/automation\/how-to-configure-round-robin-assignment\/\">How to Configure Round Robin Assignment<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/synclo.com\/help\/helpdesk\/automation\/how-to-configure-round-robin-assignment\/embed\/#?secret=w7bXJuxZPB\" width=\"600\" height=\"338\" title=\"&#8220;How to Configure Round Robin Assignment&#8221; &#8212; Synclo Helpdesk\" data-secret=\"w7bXJuxZPB\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/synclo.com\/help\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"Auto Assignment automatically assigns new tickets to agents, so your team doesn\u2019t have to manually manage incoming requests. This helps improve response time and keeps your workflow organized. Before You Begin Steps What Happens Next Quick Tips"}