{"version":"1.0","provider_name":"Synclo Helpdesk","provider_url":"https:\/\/synclo.com\/help","author_name":"admin","author_url":"https:\/\/synclo.com\/help\/author\/admin\/","title":"How to Assign Supervisors - Synclo Helpdesk","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"X1pEunrdYd\"><a href=\"https:\/\/synclo.com\/help\/helpdesk\/setup-helpdesk\/how-to-assign-supervisors\/\">How to Assign Supervisors<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/synclo.com\/help\/helpdesk\/setup-helpdesk\/how-to-assign-supervisors\/embed\/#?secret=X1pEunrdYd\" width=\"600\" height=\"338\" title=\"&#8220;How to Assign Supervisors&#8221; &#8212; Synclo Helpdesk\" data-secret=\"X1pEunrdYd\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/synclo.com\/help\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"Supervisors are responsible for overseeing tickets, monitoring team performance, and handling escalations. Assigning supervisors ensures proper control and faster resolution of critical issues. Before You Begin Steps What Happens Next Quick Tips"}