Frequently Asked Questions

About Synclo

Synclo is a modern, scalable HR management system designed to simplify and automate core HR processes. From onboarding to payroll, attendance, performance, and employee data — everything is managed from one intuitive platform.

Synclo is built for businesses of all sizes — from startups and SMEs to large enterprises. Whether you have a 10-person team or a 1000-employee workforce, Synclo adapts to your needs.

Synclo combines ease-of-use with deep functionality. It offers customizable modules, a clean user interface, region-specific compliance support, and tools that grow with your company. Plus, it’s people-first — built to empower HR teams and employees alike.

Yes! Synclo allows you to configure workflows, access roles, policies, benefits, departments, and more — all based on your organization’s unique structure.

Absolutely! Synclo is cloud-based and mobile-friendly, making it perfect for hybrid and fully remote teams. Features like online attendance, document uploads, and real-time updates keep everyone connected, no matter where they are.

Yes. We offer full onboarding assistance, including guided setup, training sessions, help center access, and live support to ensure your HR team and employees can start using Synclo confidently from day one.
Synclo Account

You can create a Synclo account by clicking “Try for free” on our homepage. Fill in your basic company details, verify your email, and your dashboard will be ready to use in minutes — no credit card required.

Yes! Synclo supports multi-admin access with role-based permissions. You can assign HR managers, finance heads, and other stakeholders with specific access levels to manage different modules securely.

The basic plan includes core HR functionalities like employee management, attendance tracking, leave management, document storage, department setup, and basic reports — perfect for small and growing teams.

Absolutely! You can switch between plans at any time based on your company’s needs. All changes are reflected instantly, and no data is lost in the process.

Yes! You can export employee records, attendance logs, payslips, and more in Excel or PDF formats. Data access is secure and fully compliant with privacy regulations.

You can reach our support team via live chat inside your Synclo dashboard, email us at [email protected], or access our Help Center for step-by-step guides and FAQs.
Security & Privacy

Yes! Synclo uses industry-standard encryption, secure cloud infrastructure, and regular security audits to ensure your data is protected 24/7. Your information is safe with us.

Absolutely! Synclo adheres to major global data privacy standards, including GDPR. We follow best practices in data handling, storage, and access control to keep your organization fully compliant.

Yes! You have full control over your data. You can export employee records and reports at any time. If you wish to delete data, admin-level access provides secure options to do so.

If you cancel your subscription, your data remains securely stored for a limited grace period, during which you can export it. After that, all data is permanently deleted in accordance with our data retention policy.