Instant Assistance

Smarter HR Support for Every Employee Query

Simplify your HR support system with an intelligent help desk. Synclo HRMS enables seamless communication between employees and HR, tracks queries, categorizes tickets, automates responses, and resolves issues faster—ensuring efficient, transparent support that boosts employee satisfaction.

Ticket creation
Category tagging
Priority levels
Auto-routing
SLA tracking
Query status updates
Email notifications
Internal notes
Escalation paths
Chat support
Admin controls
Survey automation
Helpdesk bot
Support Simplified

Improve Support. Boost Productivity. Stay Compliant.

An efficient HR help desk empowers employees to get timely support, reduces manual workloads, improves transparency, and ensures HR teams respond quickly to everyday queries and concerns.

  • Faster Query Resolution

    Streamlines employee inquiries with smart routing and automated tracking for quicker, more efficient responses from HR teams.

  • Enhanced Transparency & Reporting

    Provides visibility into support activity, enabling data-backed decisions, workload optimization, and improved employee satisfaction levels.

Built for HR

What Makes Our Help Desk Stand Out

Synclo’s HR Help Desk is more than a ticketing system—it’s a complete support ecosystem. From detailed tracking to feedback collection and automation, it’s designed for proactive HR service delivery. Real-time dashboards and analytics give your team the edge in staying responsive and improving support experiences across the board.

Department

  • Brand Department

    217 Employees

  • Sales Department

    198 Employees

  • Finance Department

    25 Employees

Add new department

Department

  • Brand Department

    217 Employees

  • Sales Department

    198 Employees

  • Finance Department

    25 Employees

Add new department

Department

  • Brand Department

    217 Employees

  • Sales Department

    198 Employees

  • Finance Department

    25 Employees

Add new department

All-in-One Support

More Than Just a Ticketing System

The Synclo HR Help Desk is equipped to manage high-volume inquiries while maintaining personalized responses. It integrates with knowledge bases, supports multiple channels, and ensures nothing slips through the cracks. Optimize employee experience and elevate HR operations with features that enable transparency, consistency, and timely support.

Trusted by 300+ businesses globally
TESTIMONIALS

What Our Users Say About Synclo

“Synclo’s help desk has transformed our employee support—organized, automated, and incredibly responsive.”

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“From escalations to analytics, this platform gives HR the tools to manage support like a pro.”

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“Our queries dropped by half with smart categorization and knowledge base integration.”

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“Fast, trackable, and efficient—this is what modern HR support should look like.”

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12+

Years Of
Experience

98%

Satisfaction
Rate

200+

Global
Partners

1250

Employees
Database
FREQUENTLY ASKED QUESTIONS

Your questions answered HR Solutions simplified

View All Faqs

Your HR Questions,
Answered by Experts

Empower your workforce. Automate your HR

See how Synclo can help you manage all of your employee data and operations in one place, no matter your business’s size.

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